Reporting and analytics is the cornerstone of any training platform. In this short demo video, we’ll walkthough the major elements within Knowledge Anywhere’s LMS, which you can use to get in-depth look into your Learners, Courses, and LMS reports.
Transcript
Hello, my name is Evan, and I’m part of the Customer Success Team here at Knowledge Anywhere. Today, we’ll be taking a comprehensive look at our reporting features to help you make the most of your data.
To access the reporting tools, log into the admin side of the LMS and navigate to the report section from the main dashboard. You’ll always be directed to the report request section. Here, you’ll find a variety of reports designed to provide insights into different aspects of the LMS and your learners.
There are several types of reports:
- Learner Reports: These provide details on learner-centric statistics like login activity and course progress.
- Course Reports: These give an analysis of the courses themselves, such as completion rates and learner feedback.
- LMS Reports: These offer insights into the LMS itself, including overall system usage and feedback.
The report request page maintains a history of what reports have been run. You can see how many results each report has and options to rerun, delete, or edit the reports.
Let’s go over a basic report setup. I’m going to use a previously run learner summary report as an example. When selecting a report, most will display a basic report by default. If you need different data, use the filters to hone in on a specific group or set of data. You can adjust the information displayed using the column picker.
For more detailed data, select “Advanced Report.” This directs you to a screen showing more in-depth fields related to your organization. These fields appear under “Custom Learner Fields” at the bottom, along with options seen in the basic report. For instance, you might want data such as the number of logins, names, emails, group names, and registration codes.
Running an advanced report can take some time, but you will be notified when the report is ready. The report is downloaded as an Excel spreadsheet. If you find yourself needing to run this report frequently, you can save it for future use. Back in the report requests, you can rename it for easy identification and pin it to your favorites for quick access.
And that’s it! For further assistance, please contact our Customer Success Team at support@knowledgeanywhere.com. Thank you for watching.
