INDUSTRIES THAT LOVE US

The best LMS for retail & hospitality training

Improve customer service and reduce turnover with high quality with a quality LMS and a wide variety of training courses. Whether you are training your hotel staff, restaurant managers, or customer service reps, you can be confident your entire team is getting the certifications and training that they need.

Combat employee turnover and streamline onboarding training

It’s no secret that retail and hospitality employees leave often. Our training platform tackles this head-on by providing a seamless onboarding process that’s quick, engaging, and informative. By accelerating the path to proficiency, new hires become part of the team faster, feel more satisfied, and stay longer. We turn the revolving door of staffing into a gateway for growth and opportunity.

Maintain brand consistency across hundreds of stores and franchises

Our LMS ensures that from your flagship store to the newest franchise, every team member is a brand ambassador, steeped in the same culture, values, and service excellence. With centralized training content, we make certain that every employee, regardless of location, receives the same quality instruction—guaranteeing a consistent, high-caliber customer experience that defines and distinguishes your brand.

Elevate customer service with targeted skill development

Every customer interaction is an opportunity to shine. Zero in on the skills your employees need to create memorable guest experiences. From conflict resolution to amazing customer service, our targeted courses are designed to address the specific needs of the retail and hospitality sectors, empowering your staff to exceed customer expectations and turn first-time visitors into loyal patrons.

Optimize operations with real-time training analytics

Knowledge is power, especially when it comes to making informed decisions about your training programs. Our LMS delivers real-time analytics that provides actionable insights into employee performance and learning outcomes. Use data-driven intelligence to refine training initiatives, boost efficiency, and enhance the effectiveness of your workforce, ensuring your operations run like a well-oiled machine.

Frequently Asked Questions (FAQs)

Does Knowledge Anywhere offer any courses related to the online hospitality and/or retail industry?

Yes! These include courses on customer service, hotel management, food and beverage management, online sales and marketing, inventory management, and online payment processing, and online booking and reservation systems. These off-the-shelf courses are provided through our Course Library partners. If you have specific courses in mind that we do not already have a course on targeting a certain role, process, certification, or product, we’re happy to create a custom course for you!  

How can your training platform quicken onboarding times? 

We speed up onboarding with intuitive, easy-to-follow courses that get new hires up to speed. Our platform also supports Learning Paths, Directed Learning, and Categories, so workers automatically know when logging into the system which courses are relevant and necessary for them.  

Can training modules be accessed on mobile devices for on-the-go learning? 

Absolutely! Our mobile-friendly design lets your team learn anytime, anywhere, fitting training into even the busiest schedules. 

Can managers and supervisors track team training progress? 

Yes! Managers and supervisors can keep a close eye on their team’s training progress, ensuring everyone’s on track and shining bright with our Reporting section of the Administrator LMS. 

Knowledge Anywhere LMS Features

Our online training platform has hundreds of amazing features, designed to make your training easy to create and manage. Here are a few of our favorites: