From highly regulated industries to general training in areas such as harassment, ethics, and privacy regulations, compliance training is an important part of employee training initiatives.
Compliance training is not the most interesting topic. However, it is necessary to have concrete documentation and training on workplace compliance policies, procedures, and expectations.
Increasingly accessible tools are allowing businesses to put more emphasis on figuring out ways to create and refresh compliance training that is effective in mitigating risk and engaging employees.
This article discusses how to build effective compliance training programs using a combination of tried and true best practices with new, engaging online strategies.
1. Upgrade your training program to be trackable and reportable for any future audits
Many companies start out tracking compliance training in an Excel spreadsheet, or use other manual , inconsistent systems for tracking employee training. This might work when there are only a handful of employees, but companies can quickly outgrow this method. A learning management system (LMS) provides a formal, easy way to track and administer all online company training , as well as in-person training. This tool can help training professionals implement the next three compliance training tips.
eLearning is an excellent way to help your employees create, track and meet their goals. Setting goals allow managers to:
- Better understand what employees need from them in terms of training opportunities
- Provide the training opportunities employees are looking for so that they don’t look elsewhere
- Strategize with their employees to help them meet their goals while still aligning with company goals
2. Break up the learning for better comprehension
One way to promote understanding and engagement in your company’s compliance policies and procedures is by creating videos that implement the concept of micro-learning. It’s no secret that videos have become a popular mode of training and are seen as more engaging than a traditional lecture. But a long, drawn-out training video can be just as ineffective as a long, drawn-out live lecture. Splitting training up into shorter modules will allow employees to more easily internalize critical compliance information. Micro-learning will also make it easier for them to go back and locate a specific part of the documentation that they need a refresher on.
3. Make compliance training material easy and fast to find
Just-in-time learning is the concept of being able to look up and immediately locate a piece of training information when the learner needs it. This concept focuses on allowing employees to find the information they need, when they need it, promoting efficiency and productivity in employees’ jobs. No one remembers every detail of their training. By incorporating just-in-time learning employees can quickly find answers to compliance questions that may come up, reducing risk.
4. Use short quizzes to increase learner engagement
Learning Management Systems often have the ability to build and track quizzes for your learners. Make sure you’re able to run reports on these quizzes, so you can see what your Learners are and are not understanding.