Why Extended Stay America Loves Knowledge Anywhere’s LMS – Customer Testimonial
“Extended Stay America is proud to have partnered with Knowledge Anywhere to have created Extended Stay University, our training platform …. since creating the University, we’ve seen over 10,000 associates successfully trained in the system, coming out of the experience being able to excel in their positions and experience higher job satisfaction.” Transcript “Hi, I’m […]
What You Need To Do Now To Upgrade Your Hospitality Training For Next Year
Before the pandemic, hospitality and tourism provided 10.6% of all jobs and 10.4% of global GDP. However, these sectors took a major hit during the pandemic. Several businesses had to close their doors and dismiss their staff. During 2020, almost one-fifth of those jobs were lost and hospitality’s share of the global GDP halved. The good news […]
From Minimum Wage to Management: Unlocking Potential of Your Workforce Through Online Training
Minimum wage workers are often viewed as temporary hires who lack the necessary skills and experience to move up the corporate ladder. However, this mindset ignores the potential for growth and development that lies within this workforce. By providing effective training and development opportunities, companies can unlock the potential of their minimum wage workers and […]
3 Ways Customer Service Training Helps You Win Customers for Life
Maintaining a standard of excellence is near impossible without a way to execute and deliver a consistent customer experience. From the moment a customer walks through your storefront, speaks with a representative over the phone or receives a response to a social media post directed toward your organization, your brand is under scrutiny. The holy […]
A Recipe for Excellence: Essential Steps For A Top Restaurant Training Program
In the bustling world of restaurants, every detail counts. From the first greeting at the door to the final sip of coffee, each moment contributes to a patron’s overall experience. But behind the scenes, there’s a symphony of challenges that restaurant owners and managers grapple with daily. This article dives deep into the pressing issues […]
Building A Top-Notch Retail Sales Training Program
Designing a powerhouse retail sales training program is one of the best ways to simultaneously promote your products and impress your customers. The direct nature of retail sales calls for a blended training approach that combines online learning with the application of learned skills on the job. Below is a look at 10 key elements […]
