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Course
AI tools are everywhere now, offering to analyze your data, summarize your options, and even recommend actions. The real challenge is no longer getting access to AI but knowing how to use AI wisely in high‑stakes situations, including problem‑solving. In this course, you’ll follow a realistic business scenario that illustrates how to combine human judgment with AI support to tackle complex problems in a disciplined, repeatable way.
Download a SCORM file, ready to upload to your LMS, or the editable Articulate Storyline file, allowing you to modify the course.
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✓ Explaining the respective strengths and limitations of human judgment and AI systems in complex problem‑solving.
✓ Applying the SCQA framework.
✓ Using AI tools to validate and refine a problem statement.
✓ Decomposing a well‑framed problem into smaller, independent components.
✓ Conducting root cause analysis and then leverage AI to synthesize, consolidate, and stress‑test.
✓ Designing validation steps to reduce framing and confirmation bias.
This course is for business professionals seeking to strengthen problem-solving fundamentals and learn when and how to effectively involve AI in the problem-solving process.
45 minutes
Self-paced e-Learning
Decision Making
Section 508
Decision making
Artificial Intelligence
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Courses are free for existing Knowledge Anywhere customers-contact us.*
SCORM
Download a SCORM file, ready for upload to your LMS.
Articulate Storyline
Download an editable Articulate Storyline file, allowing you to modify the course.
*Restriction may apply.
